Customer Service: Level 1

Delight our customers with your amazing customer engagement skills!

Everyone hates bad customer service, but when asked, 'What makes good customer service', sometimes you struggle to put your finger on it. This course covers those basics to get right.


Your Instructor


Emily Targett
Emily Targett

Emily is our longest standing employee, having been on the Love Aroma journey from day one! Starting on the shop floor in Derby, Emily now looks after the customer service and social media for the brand.


Course Curriculum


  About Customer Service
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  Language
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  Customer Store Experience
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  Appearance
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  Going Above And Beyond
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Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Get started now!